IVR testing Essentials 

IVR testing Essentials  While Testing as IVR system, we need to keep many things in Mind. What Is INBOUND IVR Testing? What is OUTBOUND IVR Test? VIOP Basic Concepts Text To Speech Engines & Speech To text Engines INBOUND test on IVR can be performed by the software which can receive multiple calls coming from out real world and test all the Processes which a Happy Path flow can have. Happy Path is a Simple true path with no...

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